Jobs

A dynamic and well-established property business based in West Hampstead is looking for an experienced Office Manager to support their day-to-day operations. This is a key role within a small, busy team where you'll be responsible for ensuring the smooth running of the office while also playing an integral part in property management and administrative coordination.

Overview:

• Job Title: Office Manager
• Salary: £40,000 – £45,000 depending on experience
• Location: West Hampstead, NW6 (Fully Office-Based)

• Property & Tenant Management
• Liaise with agents, tenants, and contractors.
• Reletting and authorising contractor works.
• Arrange maintenance and repairs as needed.
• Manage utility setups (gas, electricity, water) and meter installations.
• Handle council tax and utility billing queries, including date/usage disputes.
• Raise and manage recharges for freehold property costs.

• Generate and post letters and documentation.
• Register properties for council tax and utilities.
• Order stationery, paper, and envelopes.
• Organise couriers and send out vouchers.
• Manage deliveries and maintain supplies.
• Greet clients and visitors, and prepare the meeting room as needed.
• Take and transfer phone calls professionally and efficiently.

• Provide ad hoc assistance to Directors and Finance Director.
• Update internal systems with data from third parties.
• Liaise with external team members to ensure seamless communication.

• Previous experience in a property role is essential.
• Strong organisational and multitasking abilities.
• Excellent written and verbal communication skills.
• Confident dealing with contractors, agents, and tenants.
• Comfortable taking initiative and managing competing priorities.
• Tech-savvy and proficient in using internal systems and Microsoft Office.