Jobs

Collins property Recruitment are working closely with a UK leader in Build to Rent properties. We are seeking a Leasing / Lettings Negotiator to join an existing team for new developments in Bristol.

Responsibilities of the Leasing / Lettings Negotiator:

• The Leasing / Lettings Negotiator will conduct viewings and support with the 360 lettings journey. 
• Manage in-bound enquiries ensuring prospective customers are kept in contact with available properties. 
• Provide effective feedback to lettings managers with customer feedback at all times. 
• Carry out Right to Rent checks and review references.
• Ensure the delivery of high-quality services including front & back of house functions, amenity space management, voids & unit management, tenancy, income management and tenant involvement.
• Manage & co-ordinate resident bookings of amenity space and cleaning as required.
• Identify opportunities for enhanced service delivery to optimise customer experience.
• Meet & Greet residents and handle complaints to an effective resolution.
• Prepare and ensure the delivery of shift handover documents.
• Log all, distribute and receipt keys, parcels and visitors.

• Previous experience working in organisations providing market rental properties, travel & tourism or hospitality is essential.
• Previous leasing experience is essential.
• Awareness of H&S requirements on site and a demonstrable ability to implement H&S when required.
• Strong experience working at business/private events would be beneficial.
• Previous experience of working in a team.
• Strong written and verbal communication.
• Qualifications in property or customer service would be advantageous.
• Previous experience of working towards and achieving targets.
• A good communicator with strong interpersonal skills