An exciting opportunity to join a new on a new Build to Rent development in West London. The Resident Services Associate will be responsible for front of house duties, acting as point of contact for residents and delivering exceptional customer service.
Overview:
- Role: Resident Services Associate
- Location: West London
- Salary: £32,000 + Bonus
- Working Hours: 4 days on/4 days off
- Front desk duties including administration, responding to enquiries and welcoming visitors.
- Ensure amenity spaces are well presented at all times.
- Organise and lead events.
- Respond to rental enquiries, schedule and conduct tours.
- Complete check in/check out reports.
- Ensure marketing portals are up to date.
- Respond to enquiries.
- Organise minor works.
- Arrears chasing and reporting.
- Customer service background.
- Common sense approach.
- Positive, can do attitude.
- Outgoing, warm, friendly personality.
- Excellent written and spoken etiquette.
Should this role not be for you, but you would like to refer a friend or colleague to us, we'll happily give you £300 worth of vouchers if we successfully place them!
