An opportunity to work for a leading property company on a new Build-to-Rent development in North London. The Lettings Administrator will be responsible for supporting the lettings team, tenancy progression and providing excellent customer service to residents.
Responsibilities include:
- Provide comprehensive administrative support to the leasing team to ensure smooth move in and customer Journey while maintaining compliance.
- Maintain accurate records of prospects, applications, viewings, and resident information.
- Coordinate and track the leasing process from referencing through to move-in.
- Prepare tenancy documentation, contracts, and resident communications.
- Support the completion of referencing, right-to-rent checks, and compliance documentation.
- Support with ensuring all compliance documents are in CRM prior to lease being sent out.
- Assist with renewals/ allocating notices and coordinating Rental reviews and sending documentation.
- Maintain accurate CRM and property management system records.
- Assist with preparing reports on leasing activity, occupancy levels, and conversion rates.
- Process renewal paperwork
- Provide excellent customer service to residents at all times
- Respond promptly and professionally to resident and prospect queries.
- Support the delivery of a positive resident onboarding experience.
- Assist with apartment availability tracking and Competitor reviews.
- Ensure lettings legal compliances are followed.
If you’re interested in this BTR Lettings Administrator position and you possess the required skill set, then apply now. Should you have any further questions, contact Martha Kiernan at Collins Property Recruitment.
If this role isn’t for you, but you would like to refer a friend or colleague to us, we'll happily give you £300 worth of vouchers if we successfully place them!
