A leading property company is seeking an experienced Community Manager to join a premium Build-to-Rent development in Leeds.
The Community Manager will oversee the day-to-day operation of the building, manage a small on-site team and act as the primary point of contact for residents, leasing partners and guests. This is a customer-focused role combining resident experience, property operations, tenancy management and building compliance.
Responsibilities:
- Manage and support a small on-site team.
- Act as the first point of contact for resident enquiries and service requests.
- Deliver an exceptional level of customer service and resident experience.
- Coordinate planned and reactive maintenance, liaising with and supervising external contractors.
- Manage tenancy progression, including move-ins, renewals and move-outs.
- Work closely with leasing partners to monitor occupancy and support leasing activity.
- Organise resident events and initiatives to encourage engagement and satisfaction.
- Conduct regular property inspections and follow up on required works.
- Support statutory compliance requirements and maintain accurate records.
- Previous on-site experience within Build-to-Rent, PRS or Student Accommodation is essential.
- Strong property management experience, including coordinating maintenance and contractors.
- Excellent customer service and communication skills.
- A warm, personable approach with the ability to build strong, long-lasting relationships.
- Organised, proactive and confident managing the day-to-day demands of a busy residential development.
Should this role not be for you, but you would like to refer a friend or colleague to us, we'll happily give you £300 worth of vouchers if we successfully place them!
