A well-established independent lettings agency in South Hampstead is looking for an organised, proactive Assistant Block Manager to join their growing team. Reporting to the Block Manager, you’ll provide day-to-day support across a portfolio of approximately 50 residential blocks in the local area. You’ll also take ownership of a small number of blocks yourself.
Overview:
- Role: Assistant Block Manager
- Location: South Hampstead, London
- Salary: up to £35,000 + study support
This is a great opportunity for someone with some block management experience who’s looking to progress in a supportive, customer-focused business.
Key Responsibilities of the Assistant Block Manager:
- Support the Block Manager in the delivery of services across a local portfolio.
- Independently manage a few smaller blocks.
- Liaise with residents, contractors, and landlords to resolve maintenance and service issues.
- Assist with service charge budgeting, compliance, and Section 20 processes.
- Conduct site inspections and ensure health & safety standards are met.
- Provide excellent customer service and clear communication at all times.
- Some experience in block management (ideally 1–2 years).
- Highly organised with strong attention to detail.
- A team player with excellent communication skills.
- Customer service-focused, with a friendly and professional approach.
- Keen to learn and develop within a growing block management team.
- Salary up to £35,000 (depending on experience).
- Study support for block management qualifications.
- A close-knit, supportive team within a respected lettings business.
- Clear progression path and training from an experienced Block Manager.
- Friendly office culture and local portfolio—minimal travel required.
Should this role not be for you, but you would like to refer a friend or colleague to us, we'll happily give you £300 worth of vouchers if we successfully place them!
