Case Studies

RECRUITMENT OF A HIGHLY SKILLED PA FOR A PROPERTY DEVELOPMENT COMPANY

Introduction:

This case study exemplifies the importance of a tailored and consultative approach to recruitment. By closely collaborating with the client, assessing their specific needs, and conducting a thorough search, we were able to find a uniquely skilled individual who not only fulfilled the client's requirements but also brought additional value to their team. The successful outcome of this recruitment process proves our commitment to delivering cost-effective and efficient solutions to meet our clients’ recruitment needs.

Setting the Scene:

A prominent property development company in Central London approached us with the intent to hire two Personal Assistants (PAs) to manage the demanding administrative responsibilities of their Senior Executives and Directors. The client believed that two distinct individuals were required due to the volume and complexity of tasks involved. However, by thoroughly understanding the client's requirements and conducting a comprehensive talent search, we identified a single highly skilled candidate who could efficiently manage all the responsibilities of the dual role.

Our Approach:

Carrying out an in-depth client consultation

To gain a deeper understanding of the client's operations and the demands of the role, we visited the client’s office and spoke at length with both of the Directors to whom the PA would be reporting.

Completing a detailed skills assessment

We assessed the core competencies and skills required to perform the role efficiently, identifying overlaps and areas where a single highly capable PA could excel.

Initiating a comprehensive talent search

We initiated a comprehensive search for candidates with the required skill set, experience and a proven track record in similar roles.

Implementing effective candidate evaluation

Several candidates were evaluated for the position but only ONE exceptional candidate was put forward. By presenting one candidate capable of fulfilling all the client's administrative needs we provided a cost-effective and streamlined solution.

Outcome:

The client expressed immense satisfaction with our approach and the final outcome. They recognised the value of our expertise in understanding their requirements and identifying a candidate who not only met but exceeded their expectations. They especially valued the cost savings and enhanced efficiency brought about by this single hire.

Final Observation:

Honesty is key to a successful recruitment process.

While we initially received instructions to hire two PAs, our extensive experience and market insight led us to believe that this course of action would not serve our client's best interests, so we told them…

Our primary goal is to enhance our clients' experiences by delivering optimal solutions and fostering enduring relationships to ensure their success.

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